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Support

Melendez Collegiate Advising support

Help with the Melendez Collegiate Advising website and app.

Contact us

Common questions

  • I can’t sign in. Use the email address your advisor set your account up with. Accounts are created by invitation — if you have not had one, ask your advisor.
  • Something on a profile is wrong. Edit it on your profile page, or message your advisor for anything you cannot change yourself, such as a name or date of birth.
  • I want fewer notifications.Choose which ones you get in the app’s Alerts tab, or on the Notifications page of this website.
  • I want to delete my account. See Delete your account — it works with or without the app.

Privacy

How we handle your information, and the young athletes’ in particular: Privacy policy.